$5,000 Wells Fargo Settlement: Who Qualifies and When Will You Receive Payment?

By: Rick Adams

On: Saturday, November 1, 2025 5:43 AM

$5,000 Wells Fargo Settlement

Wells Fargo is once again in the spotlight. The bank is considered one of the largest and most influential financial institutions in America, but in recent years, it has faced numerous legal disputes. This time, the case directly involves consumer privacy. Thousands of people’s calls were recorded without their permission, and now a large settlement has been reached amounting to $19.5 million. Eligible individuals could receive up to approximately $5,000 per call, depending on the total number of claims filed.

This case is not just about money but also about protecting people’s rights. Let’s understand it in detail.

How the Case Began: The Full Background

This dispute originated with The Credit Wholesale Company Inc., which sells credit card machines and payment processing services. Between 2014 and 2023, this company made phone calls to thousands of individuals and businesses. During these calls, conversations were recorded, but no one was informed that the calls were being recorded.

According to California law (California Invasion of Privacy Act – CIPA), individuals must be clearly informed before any call is recorded. Recording a call without informing the person is considered a direct violation of privacy.

Therefore, the affected individuals filed a class-action lawsuit against Wells Fargo, Priority Technology Holdings, and The Credit Wholesale Company. The case became so significant that the companies were ultimately forced to agree to a multi-million dollar settlement.

What were the allegations?

The plaintiffs made several serious allegations, including:

  • Thousands of calls were recorded without permission.
  • Calls made for sales, appointment setting, and providing service information were recorded.
  • No disclaimer was given at the beginning of the calls.
  • Customers were not given the opportunity to consent to or refuse the recording.
  • Consumer rights and business ethics were violated.

In California, recording calls without permission is considered a serious offense and can result in hefty fines and damages.

Why was a settlement reached?

Although Wells Fargo and other companies did not admit any wrongdoing, a lengthy court case would be extremely expensive and time-consuming. Therefore, the companies chose to settle to avoid a court case, providing relief to those affected and resolving the matter.

This action also serves as a reminder to companies that customer privacy cannot be taken lightly.

How will the settlement be paid? (Up to $5,000 per call)

How will the settlement be paid?
How will the settlement be paid?

The most unique aspect of this settlement is that the payment will depend on the number of calls and the total number of claims.

Potential payments could be:

  • Approximately $86 per call if there are a large number of claimants.
  • Up to $5,000 per call if fewer claims are filed.
  • Those who received multiple calls will receive a separate payment for each call.
  • The final amount will be determined by the court.

This means some people could receive anywhere from hundreds to thousands of dollars.

Who is eligible for this settlement?

This settlement is only for individuals who reside in California or whose businesses are located in California.

Key eligibility points:

  • Call date: Between October 22, 2014, and November 17, 2023
  • Location: Call made to a California resident or business
  • Purpose of call: Sales, service information, or appointment
  • Proof: Phone number or business name is sufficient.

If you were the recipient of such calls during this period, your claim may be valid.

How to file a claim? (Step-by-step process)

You can easily submit your claim online.

Official website:

Main steps:

  1. Open the website and click on “Submit a Claim.”
  2. Enter your name, phone number, address, and business name.
  3. Confirm that you received an unconsented recorded call.
  4. Submit the form online or by mail.

Mailing address:

  • Settlement Administrator
  • P.O. Box 301132
  • Los Angeles, CA 90030-1132
  • Email: [email protected]
  • Phone: 888-733-1544

Important Deadlines to Remember

  • Claim Submission Deadline: April 11, 2025
  • Objection or Opt-Out Deadline: April 4, 2025
  • Final Court Hearing: May 20, 2025

Payments will be issued several months after court approval.

Which court is handling this case?

This entire lawsuit is being handled in the United States District Court for the Northern District of California.

The name of the lawsuit is:

  • Aguilar Auto Repair, et al. v. Wells Fargo Bank N.A., et al. (Case No. 3:23-cv-06265-LJC)

Lead Counsel for the Plaintiffs:

  • Jacie C. Zolna
  • Myron M. Cherry
  • Benjamin R. Swetland

Their goal is to ensure that affected individuals receive fair compensation and that companies do not repeat such mistakes in the future.

What will change? What will be the impact on companies?

Following the settlement, The Credit Wholesale Company Inc. has promised that:

  • All calls will now be clearly disclosed before recording begins.
  • All California laws will be followed.
  • Customer privacy will be given the highest priority.

This demonstrates that companies are held accountable under the law.

Why is this case important?

This case is not just about making money. It is about consumer rights, transparency, and the protection of privacy.

It sends the message that:

  • Private conversations cannot be recorded without permission.
  • Even large banks are not above the law.
  • Respect for consumer rights is essential.

In today’s world of increasing digital surveillance, such decisions strengthen the rights of ordinary citizens. Final

Conclusion: File Your Claim on Time

If you received calls from The Credit Wholesale Company between 2014 and 2023 and you live in California, you may be eligible for this settlement. You must file your claim by April 11, 2025.

This settlement is more than just financial relief—it represents the protection of your privacy and the defense of your rights.

FAQs

Q. Who qualifies for the Wells Fargo $5,000 settlement?

A. Anyone in California who received recorded calls from The Credit Wholesale Company between October 22, 2014 and November 17, 2023 without being informed.

Q. How much money can I receive from the settlement?

A. Payments may be around $86 per call, but depending on the number of claims, some individuals may receive up to $5,000 per call.

Q. What is the deadline to file a claim?

A. The final date to submit a claim is April 11, 2025.

Q. How do I file my claim?

A. You can submit your claim online at CallRecordingClassAction.com or mail it to the Settlement Administrator.

Q. When will payments be issued?

A. Payments will be released a few months after the Final Approval Hearing on May 20, 2025.

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