In 2025, Capital One took a step that offered hope to millions of customers. The company agreed to a massive $425 million class-action settlement aimed at compensating those whose private and sensitive information was leaked in a major 2019 data breach. This incident sent shockwaves across the country, as millions of people’s identities, banking information, and Social Security numbers were exposed.
Furthermore, this settlement also provides relief to customers who suffered financial losses due to low interest rates on their 360 Savings accounts. This decision also sends a message that large financial institutions must prioritize customer protection and transparency.
If you were a Capital One credit card customer or applied for a card between 2015 and 2019, this settlement may apply to you. Let’s understand in detail what this case was about, who is eligible, and when the payments will be issued.
Background: Why was Capital One sued?
Capital One was sued based on two main allegations:
1. The 2019 Major Data Breach
In 2019, a security vulnerability in the cloud system led to the leak of sensitive information of millions of customers. This included:
- Social Security Numbers
 - Bank account information
 - Credit scores
 - Credit application data
 - Personal contact details
 
This incident caused both financial and emotional distress to customers. The risk of future identity theft also increased significantly.
2. Misleading Advertising and Incorrect Interest Rates
Capital One was also accused of advertising its 360 Savings account as the “highest-yielding savings account in the country,” when the reality was different. A new account, the 360 Performance Savings account, was later introduced, offering higher interest rates, but most customers were not informed of this change.
A CFPB investigation found that customers lost over two billion dollars due to these low interest rates. This fact also contributed to the advancement of this large settlement.
What does the $425 million settlement include?

The entire settlement is divided into two main parts to provide relief to customers in different ways:
1. $300 Million—Direct Cash Payments
- Customers who experienced lower interest earnings will receive a direct cash payment.
 - This amount will compensate for the interest they could have earned in a 360 Performance Savings account.
 
2. $125 Million—Additional Interest Payments
- Customers who still maintain their 360 Savings account will receive an additional amount in the form of enhanced interest.
 - If a customer closes their account before October 2, 2025, they will receive approximately 15% more in additional payments.
 
Who is eligible for this settlement?
You are eligible to receive a payment under this settlement if:
- You held a Capital One 360 Savings account between September 18, 2019, and June 16, 2025.
 - Eligible customers do not need to fill out any forms. They will be automatically included.
 - You only need to update your payment preference by October 2, 2025.
 - Payments can be received electronically or by check.
 - If a customer wishes to opt out of this settlement, they must do so by October 2, 2025.
 
How much will each customer receive?
The amount received will depend on several factors:
- Your account balance
 - The difference in interest rates
 - How long have you held the account?
 
The average payment will be calculated based on the difference between what the customer should have received and what they actually received.
Importantly, customers who close their account before October 2, 2025, will receive approximately 15% more.
Full details of the settlement fund
| Fund Type | Amount (USD) | Description | 
|---|---|---|
| Cash Settlement Fund | $300 million | Direct cash payouts to affected customers | 
| Interest Adjustment Fund | $125 million | Additional interest for ongoing account holders | 
| Total Settlement | $425 million | Combined compensation value | 
Important Dates
| Date | Event | 
|---|---|
| October 2, 2025 | Deadline to update payment option or opt out of the settlement | 
| November 6, 2025 | Final court hearing | 
| Early 2026 | Expected start of payment distribution | 
How to file a claim or check your status?
Eligible customers will be notified directly by Capital One or the Settlement Administrator. To manage your claim:
- Visit the official settlement website.
 - Update your payment preference.
 - Beware of scam or unauthorized websites.
 - Fill in all information correctly before the deadline.
 
This entire process is simple, and customers will not need any additional documents, as most eligible individuals have been automatically included.
Why is this settlement important?
This settlement is more than just a way to provide financial relief. It also highlights several major issues:
- The importance of data security
 - Transparency of banking institutions
 - The responsibility to provide accurate information to customers
 - The risks of identity theft in the digital age
 
This case also sends a message to the banking industry that customers do not compromise on trust.
Conclusion: File your claim on time and receive your payment.
Capital One’s $425 million settlement is a significant relief for millions of people. If your information was leaked in 2019 or you lost money due to low interest rates, you may be eligible for this payment.
The deadline to file a claim is December 12, 2025, and payments are expected to be distributed in the spring of 2026.
Therefore, it is crucial that eligible customers make all necessary updates in advance so that they do not miss out on their rightful payment.
This settlement is not only a step towards compensating affected customers but also sets an important precedent regarding data security, customer rights, and corporate accountability.
FAQs
Q. Who is eligible for the Capital One settlement?
A. Anyone who held a Capital One 360 Savings account between September 18, 2019 and June 16, 2025.
Q. Do customers need to file a claim form?
A. No. Eligible customers are included automatically, but they must update their payment preference by October 2, 2025.
Q. How much money will each customer receive?
A. The amount depends on the customer’s account balance and the interest they should have earned.
Q. When will payments be distributed?
A. Payments are expected to begin in early 2026 after final court approval.
Q. How can customers update or check their payment status?
A. They can log in to the official settlement website provided by Capital One and update their payment option before the deadline.